Inclusive digital experiences for leading food-delivery and quick-commerce platforms
From compliance requirement to competitive advantage.
Platform-specific accessibility testing, web accessibility audits and VPAT® reports, retainer consulting and an industry accessibility conclave for two leading Indian consumer platforms in food delivery and quick commerce.
The engagement.
Clients
Two leading Indian consumer platforms in food delivery and quick commerce (anonymised).
Platforms
Android, iOS and web.
Standards
WCAG 2.1 and Section 508, with VPAT®/ACR documentation.
Engagement model
Testing and audits plus strategic consulting on a retainer.
What had to change.
Cross-platform consistency
Delivering a consistent, accessible experience across Android, iOS and web.
Global compliance
Meeting WCAG and Section 508 requirements with procurement-grade evidence.
Leadership ambition
Leadership wanted the brands recognised as accessibility-first platforms in their industry.
How VVnT SeQuor delivered.
Platform-specific testing
Accessibility testing across Android and iOS environments, including assistive-technology checks.
Web audits & VPAT reports
Comprehensive web accessibility audits and VPAT® report creation.
Real-journey scenarios
Scenario testing of dining and ordering journeys across web and mobile.
Consulting & conclave
Retainer-based strategic consulting, and the design and delivery of a two-day accessibility conclave to advance digital inclusion.
The results.
Figures as reported for this engagement.
Significantly more consistent user experience across Android, iOS and web, for all users regardless of ability or device.
Comprehensive VPAT reports supporting inclusivity initiatives and international standards.
Stronger positioning as accessibility-first platforms, with a wider potential user base.
Recognised thought leadership in digital inclusion within the sector.
Services involved: Accessibility & Inclusive Product Engineering, Digital Testing & Automation, How to get a VPAT®/ACR, WCAG audit cost.
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