Service 06 — AI Evaluations

AI that impresses in the demo — proven before it reaches production.

Independent evaluation and testing for LLMs, agents and chatbots — benchmark scoring, guardrail and bias testing, and continuous regression evals wired into your release pipeline.

Independent by designEvaluation findings feed into VVnT Accreditation, our independent AI assurance platform — so your results carry the credibility of a third-party check, not a self-graded report.
Capabilities

Testing the AI itself, not just the software around it.

Powered end-to-end by our VVnT Converge platform for unified defect and evaluation coverage.

01

AI Evaluations & LLM Testing

Benchmark and golden-set scoring, LLM-as-judge, hallucination & groundedness checks, continuous regression evals wired into CI/CD.

02

Agentic AI & Workflow Testing

Multi-step agent behaviour — tool selection, task completion and decision traceability across real system boundaries.

03

Conversational AI & Chatbot Testing

Multi-turn context retention, persona and tone consistency, escalation handoff, and live safety filtering.

04

AI Component & Integration Testing

RAG and retrieval quality, embedding accuracy, tool/function-calling correctness, latency & cost validation.

05

Prompt & Guardrail Testing

Prompt-injection resistance, jailbreak attempts, and harmful-content or data-leakage checks.

06

AI Model Drift & Bias Testing

Re-testing after model or fine-tune changes, plus structured bias and fairness evaluation across edge cases.

What we deliver

From first benchmark to production monitoring.

01

Evaluation framework design

Defining what “good” means for your AI — success metrics, golden datasets and pass/fail thresholds before testing begins.

02

Benchmark & golden-dataset curation

Representative test sets covering real use cases, edge cases and known failure modes.

03

Automated evaluation pipelines

LLM-as-judge and automated scoring wired into CI/CD, so every release is evaluated before it ships.

04

Red-teaming & adversarial testing

Deliberate attempts to break guardrails, leak data or produce harmful outputs — before an attacker does.

05

Human-in-the-loop review

Structured expert review for the judgment calls automated scoring can’t make alone.

06

Continuous monitoring & drift alerts

Ongoing evaluation in production, flagging quality or bias drift after model or prompt changes.

6 disciplines
AI EVALUATION & TESTING DISCIPLINES COVERED
LLM · Agent · Chatbot
SYSTEMS EVALUATED
CI/CD-integrated
CONTINUOUS REGRESSION EVALS

“Evaluation isn’t a checkbox before launch — it’s how we keep proving your AI still deserves your customers’ trust.”

VVnT Converge — AI Evaluation Practice

Proof pointOur evaluation methodology is informed by NIST's AI Risk Management Framework and Cloud Security Alliance (CSA) AI security guidance. AI evaluation and red-teaming upskilling is delivered jointly with VVNT Foundation.

Related

Pairs naturally with AI engineering and testing.

Ready to evaluate your AI systems?

Tell us what you've built — LLM features, agents or chatbots — and we'll come back with an evaluation framework and testing roadmap.