Accessibility & Inclusive Product Engineering

How to Get a VPAT® / ACR: A Step-by-Step Guide for Software Vendors

A buyer’s procurement team asks for your VPAT. What they actually want is a credible Accessibility Conformance Report — and how you produce it decides whether they trust it.

01

VPAT vs. ACR

The VPAT is the template; the completed document is the ACR.

02

Pick the right edition

WCAG, Section 508 (US), EU (EN 301 549) or INT, which covers all three.

03

Make it credible

Independent testing, clear remarks, a date and product version, and regular refreshes.

The VPAT® (Voluntary Product Accessibility Template) is a template published by the Information Technology Industry Council (ITI). Once completed for a specific product, it becomes an Accessibility Conformance Report (ACR) — the document procurement teams use to assess how accessible your software is.

Choose the right edition

  • WCAG edition: reports against WCAG 2.x success criteria only.
  • Section 508 edition: for US federal procurement.
  • EU edition: reports against EN 301 549, relevant to EU public procurement and the European Accessibility Act.
  • INT edition: covers WCAG, Section 508 and EN 301 549 together — useful if you sell internationally.

Steps to produce an ACR

  1. Scope the product and version: which modules, platforms (web, iOS, Android, desktop) and documentation are covered.
  2. Test against the criteria: manual testing with assistive technologies (screen readers, keyboard-only, magnification) plus automated checks.
  3. Record conformance levels: Supports, Partially Supports, Does Not Support or Not Applicable for each criterion.
  4. Write useful remarks: explain partial support specifically — buyers read the remarks more than the levels.
  5. Date and version it: state the product version, evaluation date and methods used.
  6. Refresh it: update on major releases; a stale ACR undermines trust.
Credibility test: an ACR that marks everything “Supports” with no remarks is a red flag to experienced buyers. Honest partial-support remarks with a remediation roadmap read better.

Who should prepare it

Vendors can self-report, but an ACR based on independent testing by certified accessibility professionals carries more weight in procurement. VVnT SeQuor is an IAAP Organizational Member and Training Provider; our accessibility practice tests with assistive technologies and prepares VPAT®/ACR documentation. Start with our free WCAG 2.2 Audit + VPAT®/ACR Prep Checklist.

Frequently asked questions

What is the difference between a VPAT and an ACR?

The VPAT is ITI’s blank template. Once completed for a specific product and version, it becomes an Accessibility Conformance Report (ACR).

Which VPAT edition do I need?

Section 508 for US federal buyers, EU (EN 301 549) for European public procurement, WCAG for general use, or INT to cover all three in one report.

Can we write our own VPAT?

Yes, but ACRs based on independent testing by certified accessibility professionals are more credible in procurement reviews.

How often should an ACR be updated?

Whenever a major release changes the user interface or functionality, and at least periodically — always state the product version and evaluation date.