Right-first-time quality, laboratory control, trials and compliance come first.
Track what quality costs across prevention, appraisal and failure, each quarter.
Track planned versus reactive maintenance and preventive maintenance compliance each month
Track time lost to changeovers and the gain from shortening them.
Track batches released without deviation and how fast deviations are closed.
Track out-of-specification results and laboratory turnaround.
Track enrolment speed and project when a study will finish recruiting.
Measure batch cycle time from start to release against target.
Track adverse event cases reported within regulatory timelines.
Track stability pulls and tests done on time and out-of-trend results.