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Site availability
Measure network site availability from outage minutes.
Reliability & managed IT servicesTelecom & infrastructure
How it's worked out
- Availability = 1 − outage minutes ÷ (sites × minutes in period)
- Planned work counted as outage unless agreed otherwise
NoteWorst-site lists matter more than the average for customer experience.
Source: TRAI QoS regulations (network availability); TM Forum
Need help acting on this number?
VVnT SeQuor's Core IT & Managed Services practice helps teams turn this metric into a plan.