Free Engineering Workbench calculator
Guest review index
Combine review scores from several platforms into one index out of 100.
Sales & customer successHospitality
How it's worked out
- Index = review-weighted average of ratings rescaled to 100
- Same period for every source
NoteResponse rate to reviews also moves the score over time.
Source: Online reputation indices practice (e.g. ReviewPro GRI)
Need help acting on this number?
VVnT SeQuor's our services practice helps teams turn this metric into a plan.