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Financial close and AP efficiency
Track month-end close speed and the cost of processing supplier invoices.
Finance & unit economicsHow it's worked out
- Cost per invoice = AP cost ÷ invoices. Exception rate = invoices with exceptions ÷ invoices. Touchless = no-touch invoices ÷ invoices
- Same month for all figures
NoteExceptions drive cost: each one needs a person to resolve a mismatch with the purchase order or receipt.
Source: APQC finance process benchmarks (definitions)
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