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Claim settlement ratio

Work out the claim settlement ratio by count and amount, as insurers report it.

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Governance, risk & compliance
Insurance

How it's worked out

  • Settlement ratio = settled ÷ (outstanding at start + intimated)
  • Definitions as in insurer public disclosures; check the regulator’s current format
NoteRatios by amount often differ a lot from counts; report both.

Source: IRDAI public disclosure forms (claims data)

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